The Housing Executive introduced its own in house ‘Mediation Service’ in 2002/2003 but in 2009 changed to employing the services of skilled mediation practitioners on a sessional basis, on this basis a Mediation panel was established and provided services across all of Northern Ireland. In 2017 the Housing Executive procured a mediation service provider to deliver the mediation service. This was a 5 year contract and the Housing Executive…

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