The Council intends to appoint a single Provider to deliver a fully managed Translation, Interpretation and Transcription Service. The service shall include provisions for: –
• Face to Face Interpretation Services (Verbal)
• Face to Face Interpretation Services (Non-Verbal)
• Telephone Interpretation Services Scheduled
• Telephone Interpretation Services on Demand
• Video Interpretation Services (Verbal)
• Video Interpretation Services (Non-Verbal)
• Document translation, including Braille, Large Print, Easy Read and Audio Transcriptions.

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