This framework agreement is for the NHSBSA and wider health family to provide and distribute secure forms, non secure forms, personalised printed products, NHS Cards, Health Insurance Cards.
The Supplier will provide an online ordering portal and customer contact centre with catalogues to order secure and non secure forms:

The framework will be accessible by other Ordering Organisations:
1) the NHS Business Services Authority (NHSBSA) and its successor bodies;
1) NHS organisations in England and Wales. NHS Scotland and Health & Social Care Northern Ireland and any Crown Dependency which may join this Contract during its term.
3) Department of Health and Social Care bodies and NHS bodies in existence at the time of this tender and those created under any NHS restructure; private sector organisations wishing to purchase permitted NHS printed products and wishing to use associated services (e.g private provider organisations);
4) public sector bodies wishing to purchase permitted NHS printed products and wishing to use associated services;
5) voluntary and third sector bodies and charities wishing to purchase permitted NHS printed products and wishing to use associated services; and
6) Members of the Public wishing to receive individual HwHC products.
Products purchased by Authorised Users which provide clinical or support services to NHS patients such as NHS England, NHS Wales and a range of other health organisations; including but not limited to Local Authorities, NHS Trusts, NHS Foundation Trusts, Integrated Care Boards, Health Boards, NHS Provider Organisations, Community Dentists, Pharmacists and Opticians, NHS Employers and the NHS in Scotland and Northern Ireland are to be ordered via the Supplier’s online portal. The online ordering portal is accessed by in excess of 1k ordering organisations and more than 7.4k individual customers.

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