The Contract primarily involves providing an annual maintenance service and 24 hour a day 365 days a year reactive repairs maintenance service to existing heating installations throughout tenant occupied properties within the Cardonald and Pollokshields areas of Glasgow. The Contract duration is two years (twenty-four months) from the commencement date of 1st October 2024 until 30th September 2026, and will primarily include;
Annual maintenance servicing of Air Source Heat Pump heating installations (approximately 175no properties);
Annual maintenance servicing of Heat Interface Unit installation served by Communal Heating Installations (approximately 231no properties);
Annual maintenance servicing of Unvented Cylinder Heating installations (approximately 291 properties)
Operation and Condition Check of interconnected smoke detectors and heat alarms which shall be replaced by the Contractor where existing alarms are missing; and
An annual reactive maintenance repairs service including replacement of defective parts and components (replacement parts and components up to the value of 100GBP per property) including any part or components requiring replacement that are identified during the annual maintenance service visits to Air Source Heat Pump and Heat Interface Unit installations served by Communal Heating properties only (approximately 406no properties).
Subject to satisfactory performance of the Contractor, which will be assessed through measurement of the Key Performance Indicator’s (Refer Tender Document 8) it is intended that the Contract will be further extended annually in twelve months increments up to a maximum of three years and an overall maximum contract period of five years.

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