Support and Maintenance of the following:
ASC – Voice Recording (hosted within the virtualised environment)
Softcom – Analytics (hosted within the virtualised environment)
Mediatrix – a maximum of 100 Analogue Gateways
Applications hosted within the virtualised environment:
OpenScape Voice
OpenScape Contact Centre
Xpressions
Deployment and Licencing Server
OpenScape 4000
Openscape Contact Centre
Deployment and Licencing Server
Direct Award from CCS RM6116 Network Services 3 Framework

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