Direct Award C to: Broadway Dental Care for the borough of Enfield.
The Authority will use the existing pathway for the development and delivery of a pan-London
face-to-face UDC service. The description below provides an outline of the main features of
that pathway and the services that will be commissioned under this procurement to support
the delivery of the service.
The model requires:
• Patients to be clinically triaged
• Patients to access the UDC service via NHS 111
• Patients to be triaged by The Authority’s commissioned dental triage service
• Subject to meeting the acceptance criteria, patients to be allocated appointment slots by
the dental triage service
• Patient details to be shared with the UDC Provider via NHS.net email which will include
appointment time, medical history and a brief description of symptoms (there is a possibility
that the sharing of patient details may change in the future if an electronic referral system is
implemented).

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